The recent scuffle between customers and KFC staffs is just another epic failed F&B services. Unfortunately racist word exchange in heated argument is not uncommon in a multi-racial nation. The ugliness of racism is always there since day one no matter how harmonious the community of multi-racial is living in from outsider's perspective. There are always black sheeps who can't wait to flame this issue in order to spread racial tension and to provoke others. As a Malay proverbial saying goes, "Sebab pulut santan binasa, sebab mulut badan merana" (body hurts due to bad mouth).
No matter how, KFC is always the top one of my favorite fast food.
#2 Video: KFC Scuffle Part 2
Rest assured that this is not only in Malaysia. It happens everywhere.
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